Cleanliness, location, friendly staff. The location is great, in a neighborhood full of nice restaurants, cafés, and quaint bookshops (try Amaranth).
Tatiana
maio de 2025
Stayed a few times over the past 6 years. Love the location. With the elevator being down, we were still able to get down back-and-forth. Our last day there was an alarm for a fire notification but I feel the staff handled it well. Although the alarm message could’ve stopped once everything was clear, but it did keep going.
Monica
maio de 2025
We loved the staff -- especially Sophia, who was so warm and fun. And the location was perfect as the event we were attending was a reunion at Northwestern. The restaurant that's connected to the hotel serves a next level burger, too.
Amanda
abril de 2024
The Farmhouse is a great restaurant, but it's not always open. This is very close to the NU campus, which makes it very convenient. The gym is good.
Margaret
julho de 2022
Loved the staff, especially the valet staff and location was in a cute part of downtown and close to the campus which is why we were there.
Nicole
março de 2025
This Historic Hotel that I have appreciated for 35 years is back on its game. It stalled out during Covid but glad to see that they are back to hard work, done with excuses, and stopped over-managing guests with signs everywhere and stickers all over the floor. Great location and I enjoyed this stay! Congrats to whomever righted this ship.
Douglas
janeiro de 2023
the breakfast was convenient.My chocolate lovers enjoyed free access to the candy; but they were responsible and not candy gluttons.
Irene
setembro de 2023
I loved the location and walkability to so many great places… restaurants, the campus, and the lake!
Sarah
maio de 2025
The property was in a good location, quiet neighborhood. The staff were very friendly and accommodating
Amber
maio de 2025
We had breakfast outside the hotel. The rooms and the beds were extremely comfortable. The shower had great pressure. My daughter has medication that has to be refrigerated and she asked the front desk if the could put the ice blocks she uses in her travel bag. They couldn't have been nicer.
Louis
julho de 2023